Last updated: May 2026 | Verified procedures as of May 2026
Delete OurDream AI Account 2026: Advanced Account Management Guide
For experienced users: the correct operational sequence is subscription cancellation → DreamCoin utilization → account deletion. Deviation from this order creates billing orphan states. Here's the complete procedure with edge cases documented.
See our full platform review for context on what you're leaving behind.
Step 1 — Cancel Your Subscription
Primary method (web interface):
- Login: ourdream.ai
- Profile icon > Account Settings > Subscription
- Select "Cancel Subscription"
- Confirm cancellation (may require reason selection)
- Save confirmation email — billing reference for disputes
Alternative methods:
- Google Play subscriptions: Google Play > My subscriptions > OurDream AI > Cancel
- App Store subscriptions: iOS Settings > [Apple ID] > Subscriptions > OurDream AI > Cancel
- Email escalation: [email protected] with account email and cancellation request (useful if web UI is inaccessible)
Billing effect: Cancellation stops future charges. Current period access continues until paid period expires. No prorated refunds. Billing to next cycle is prevented only if cancelled before the renewal date.
For pricing context: see our pricing guide.
Step 2 — Utilize Remaining DreamCoins
DreamCoins (OurDream AI's in-app virtual currency) are non-refundable and lost on account deletion. For experienced users with significant coin balances:
- Generate all planned images/videos before deletion
- Coins remain spendable until end of paid period after cancellation (without account deletion)
- 1,000 DreamCoins at baseline rate = $11.99 value — worth utilization before deletion
- No cash conversion or withdrawal of DreamCoin value is available
Efficient utilization: images (10 coins) and voice messages (5 coins) are the most accessible spend vectors for rapid utilization.
Step 3 — Delete Your Account
Post-cancellation (or from free account):
- Login: ourdream.ai
- Profile icon > Account Settings
- Scroll to Danger Zone section
- Select "Delete Account"
- Confirm (password re-entry required)
- Account, characters, conversation history, and remaining DreamCoins are permanently deleted
Deletion is irreversible. No recovery path exists post-deletion. All associated data is purged: characters, conversations, coin balance, account credentials.
Frequently Asked Questions
Web: ourdream.ai > profile > Account Settings > Subscription > Cancel Subscription > confirm. Alternatives: Google Play subscriptions, iOS Settings subscriptions, or email [email protected]. Access continues until current period ends. Save the cancellation confirmation.
No prorated refunds on cancellation. Paid period access continues until expiry. Unexpected charges: contact [email protected] with payment reference. For recurring billing disputes, contact your card issuer after attempting platform resolution.
Cancel subscription first (to prevent billing orphan). Then: login > profile > Account Settings > Danger Zone > Delete Account > confirm. Deletion is immediate and irreversible. All data including DreamCoins is permanently removed.
Cancel without deletion: coins remain accessible until paid period expires. Cancel and delete: coins are permanently lost at deletion. For users with significant balances, exhaust coins before initiating deletion — there's no conversion or refund path.